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Privacy Policy

The Southeast Natural Products Association, Inc. (SENPA), (We) values and respects the privacy of its Customers and Members. The purpose of this Privacy and Security Statement is to provide you with information about how SENPA collects, uses, and shares the information we collect from our Customers and Members. It also describes the choices you can make about our use of your information. Our collection efforts are designed to improve the shopping experience of our Customers and to provide Customers relevant information about our benefits, Education events, Trade Show and promotions.

Security 
When you place orders on our website, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our website from capturing and viewing your personal information.

While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet. Online access to your personal information is protected with a password you select. We strongly recommend that you do not share your password.

Information We Collect
Contact Information
We may collect the business name and user names of our Customers, Members and other visitors. Additionally, we may collect your purchase history, billing addresses, phone numbers, email addresses, and other digital contact information. We may also collect information that you provide us about others.

Payment Information
When you make a purchase we collect your payment information, including information from your credit or debit card, check or PayPal account.  

Refund Information
When you request a refund you may be asked to provide your name, address, phone number and email information. This information will be verified before your request is rendered.

How We Use Information
We use the information we collect for our business purposes, including:

  • Fulfilling orders, ensuring proper delivery or providing services (such as delivering an electronic copy of your receipt)
  • Processing your membership in SENPA
  • Registering your participation in a SENPA Education Event
  • Processing a refund for your business
  • Responding to a member request


For SENPA marketing
In certain circumstances, we may send you communications about special SOHO EXPO/ Road Show/CEU promotions or other SENPA educational events via regular mail, email, or other electronic channels, including ads on social media platforms. We may send you emails if you have registered on a website and indicated you want to receive this information.  We may also notify you of new website features and member benefit offerings.

Information Sharing
We may share your information for SENPA business purposes and as legally required or permitted, including your Business name, contact, address, city, state, zip code, and email address:

  • Information with the vendors, sponsors and exhibitors of our educational events to encourage participation to current or future events.


Your Privacy Preferences 
You can register or change your preferences to receive or not receive marketing communications from us by calling our office 727.846.0320 or emailing us 
info@senpa.org . Please allow sufficient time for your preferences to be processed. Even if you opt out of receiving marketing messages, we may still contact you for transactional purposes like confirming or following up on an order request, processing your membership dues or responding to your inquiries. If you later opt back into getting marketing communications from us, we will remove your information from our opt-out databases. 

Policy Changes
From time to time, we may use Customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses.